Shared Technology Services
Wide Area Network: Consortia discounts are provided for physical circuit (fiber) and internet bandwidth. TLN network technicians support the router and monitor connectivity.
Hosted Services: TLN hosts library websites, email accounts, SAM (Smart Access Manager), Chat Reference and My Reading Log.
PC Support: Support packages are available with a prepaid contract for TLN technicians to support library computers, printers, upgrades, computer imaging, hardware and software support, equipment installation and troubleshooting.
Network Support: Support packages are available with a prepaid contract for TLN technicians to support library routers, switches, firewalls, servers, and wireless networks. We also provide network audits and network consulting services.
Procurement: Bulk purchase opportunities are available throughout the year. See the purchase schedule for more details. TLN also orders software and hardware on a discounted basis as requested.
Resource Documents & Links
Applications
Network Management
Best Practices
MeritMail
Quotes & Bulk Purchasing
Distribution Lists
M-F: 9:00am - 5:00pm
Network Services Manager
144
M-F: 8:00am - 4:00pm
Network Technician
132
M-T, Th-F: 9:30am - 5:30pm
Wed: 2:00pm - 10:00pm
System Administrator
117
M-F: 10:00am - 6:00pm
PC Technician
141
T & Th: 1:00pm - 9:00pm
Sat: 9:00am - 5:00pm
Technology Specialist
134
M: 5:00pm - 9:00pm
Sun: 12:00pm - 5:00pm
PC Technician
147